TensorPros LLC - Privacy Statement

Last Updated: May 12, 2025

1. Introduction and Scope

TensorPros LLC, a Wyoming limited liability company ("TensorPros," "we," "us," or "our"), is committed to protecting the privacy and confidentiality of the personal information we process. This Privacy Statement describes our practices regarding the collection, use, disclosure, and protection of personal information obtained through our website (TensorPros.com and its subdomains, the "Site"), our consulting services in Artificial Intelligence (AI), Machine Learning (ML), Advertising Technology (AdTech), and general technology, marketing communications, events (online and in-person), recruitment activities, and other interactions where we act as the controller of your personal information (collectively, the "Activities").

This Privacy Statement applies unless stated otherwise. Please note that this statement will be updated periodically to reflect changes in our practices or applicable laws. By engaging in our Activities, you acknowledge you have read and understood this Privacy Statement.

If you are a resident of certain U.S. states (such as California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, or Virginia), please see Section 9 for additional information regarding your specific rights under applicable state privacy laws.

2. Personal Information We Collect

We collect personal information in the course of our Activities. The types of information depend on your relationship with us (e.g., website visitor, client contact, potential recruit, event attendee).

2.1 Categories of Personal Information Collected

We may collect the following categories of personal information about you:

• Identifiers: Real name, alias, postal address, email address, telephone number, unique personal identifiers, online identifiers (like cookie IDs, mobile ad IDs), Internet Protocol (IP) address, account username/password (if applicable).
• Professional or Employment-Related Information: Job title, employer/company name, work contact details, professional background, information submitted in resumes or CVs (for recruitment).
• Commercial Information: Records of services considered or purchased from TensorPros, correspondence related to inquiries or engagements, information needed for billing and payment processing (though payment processing itself is typically handled by third-party providers).
• Internet or Other Electronic Network Activity Information: Browsing history on our Site, search queries, interactions with our Site features, operating system, browser type, device type, device identifiers, referring/exit pages, date/time stamps, clickstream data, interactions with our emails (e.g., open/click rates via web beacons).
• Geolocation Data: General location derived from your IP address; more precise location only if provided with consent via device settings (e.g., for mobile app features, if any).
• Audio, Electronic, or Visual Information: Recordings of virtual meetings or events (with prior notice and consent where required), images or footage if you attend an in-person event where photography/videography occurs (with notice), voicemails left for us, potentially call recordings for quality/training (with notice).
• Education Information: Educational history if provided in connection with recruitment or professional collaboration.
• Inferences: Inferences drawn from other collected information to create a profile reflecting your preferences or characteristics relevant to our services or marketing (e.g., interest in specific AI/ML topics based on website activity).
• Sensitive Personal Information (See Section 2.2): Information requiring special protection under law, collected only under specific circumstances.
• Other Information You Provide: Information submitted via web forms, surveys, event registrations (including dietary restrictions or accessibility needs for events, which may be sensitive), comments on blogs/forums (if any), or direct communication.

2.2 Sensitive Personal Information

"Sensitive Personal Information" (or "Sensitive Data" under some laws) includes data like race/ethnicity, religious beliefs, health information, biometric data, precise geolocation, and potentially account log-in combined with password. We generally do not seek to collect sensitive personal information unless necessary for a specific purpose (e.g., accessibility accommodations for events, legally required diversity information for recruitment where applicable) and only with your explicit consent or as otherwise permitted or required by law. Please exercise discretion when providing such information. Do not provide sensitive personal information unless you consent to its use for the disclosed legitimate business purpose.

2.3 How We Collect Personal Information

• Directly from You: When you fill out forms, subscribe to newsletters, register for events, apply for a position, contact us directly, or otherwise voluntarily provide information.
• Indirectly/Automatically: Through technology when you interact with our Site or emails:
  • Cookies and Similar Technologies: Small data files placed on your device to enable site functionality, analyze usage, remember preferences, and support targeted advertising. See Section 7 (Cookies and Tracking Technologies) for details.
  • Web Beacons (Pixels): Small graphic images embedded in web pages or emails to track activity (e.g., email opens, link clicks, page views).
  • Server Logs: Automatic recording of IP addresses, access times, browser type, etc., for security and diagnostics.
  • Analytics Tools: Using third-party services (like Google Analytics) to understand Site usage patterns.
• From Third Parties: We may receive information from:
  • Publicly available sources (e.g., professional networking sites like LinkedIn, company websites).
  • Business partners or event co-sponsors.
  • Clients (e.g., contact information for individuals within the client organization relevant to an engagement).
  • Recruitment agencies or job boards (if you apply through them).
  • Data providers (for marketing/business development, ensuring compliance with applicable laws).

2.4 Sources of Personal Information

Summarizing the above, sources include: you directly, our Site and communication technologies, our clients, prospective clients, business partners, service providers, public databases, social media platforms (publicly available information), recruitment channels, and potentially data brokers or list vendors (for marketing outreach).

2.5 Children's Privacy

Our Activities are not directed toward children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

3. How We Use Your Personal Information

We use your personal information only for specific, legitimate business purposes, based on appropriate legal justifications (such as necessity for contract performance, legitimate interests, compliance with law, or consent where required). These purposes include:

• Providing and Managing Services: Delivering consulting services, managing client relationships, responding to inquiries and support requests, fulfilling contractual obligations.
• Operating and Improving Our Site and Activities: Ensuring website functionality, enhancing user experience, analyzing usage patterns (including through data analytics and potentially AI/ML applied to our operational data) to improve our Site and services, troubleshooting technical issues.
• Communication: Sending administrative information, responding to your communications, providing requested information (like white papers or case studies).
• Marketing and Business Development: Sending newsletters, event invitations, promotional materials about TensorPros services we believe may interest you (subject to your opt-out rights), managing marketing campaigns, tracking effectiveness (e.g., email open rates).
• Advertising: Facilitating the display of relevant advertisements about TensorPros on our Site or third-party sites ("Targeted Advertising"). See Section 4.2 and Section 9.
• Events Management: Organizing and managing webinars, conferences, or other events, including registration, logistics, and post-event follow-up. This may involve processing dietary or accessibility information (sensitive data) with consent.
• Recruitment and Talent Management: Processing job applications, assessing candidate suitability, managing the hiring process, communicating with applicants.
• Security and Compliance: Protecting the security and integrity of our Site, systems, and information; detecting and preventing fraud or malicious activity; complying with legal and regulatory obligations; responding to lawful requests from authorities.
• Research and Analytics: Performing data analytics on aggregated or de-identified data to understand market trends, improve our services, and support research (potentially related to AI/ML effectiveness, ensuring data is appropriately anonymized/aggregated).
• AI-Supported Communications (If Applicable): Potentially using AI tools internally to assist our personnel with communication efficiency (e.g., summarizing meeting notes taken with consent, suggesting email drafts). We will be transparent about such uses and ensure they comply with privacy principles. Personal data used in this context would not typically be used to train external AI models without specific notice, consent, or anonymization.

We will not use your personal information for purposes incompatible with those disclosed here unless required or permitted by law, or with your consent. We maintain and use de-identified information in a de-identified form and do not attempt to re-identify it, except as permitted by law.

4. How We Share and Disclose Personal Information

We do not sell personal information for monetary consideration. However, we may share personal information with third parties under the following circumstances:

4.1 Disclosure for Business Purposes

We may disclose personal information to the following categories of third parties for legitimate business purposes:

• Service Providers: Companies that perform services on our behalf, such as website hosting, data storage, analytics providers, marketing automation platforms, payment processors, email delivery services, IT support, and security providers. These providers are contractually obligated to protect the data and use it only for the services requested.
• Professional Advisors: Lawyers, accountants, auditors, and insurers who provide professional services to TensorPros.
• Business Partners: If we collaborate on specific services, events, or marketing initiatives (disclosure will be made clear at the time of collection).
• Clients: In the context of providing consulting services, we might share contact information or professional details of our personnel assigned to the engagement. We generally do not share one client's data with another, except in aggregated/anonymized forms for benchmarking (with appropriate safeguards) or as directed by the client.
• Advertising Partners: Third-party advertising networks and platforms to facilitate Targeted Advertising based on your interaction with our Site (subject to your opt-out rights). See Section 4.2.
• Analytics Providers: Companies like Google Analytics that help us understand Site usage.
• Government Authorities and Legal Compliance: When required by law, regulation, legal process (like a subpoena or court order), or to respond to lawful requests from public authorities, including national security or law enforcement.
• Corporate Transactions: In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the successor entity or potential buyer, subject to standard confidentiality agreements.

4.2 "Sale" or "Sharing" for Targeted Advertising / Analytics (Under State Laws)

Certain U.S. state privacy laws (like the CCPA) define "sale" or "sharing" broadly to potentially include the disclosure of online identifiers (like IP addresses and cookie IDs) and browsing activity to third parties for purposes like targeted advertising or website analytics, even if no money changes hands.

In the past 12 months, we may have engaged in such "sharing" of the following categories of personal information with Advertising Partners and Analytics Providers:

• Identifiers (IP address, cookie IDs, online identifiers)
• Internet or Other Electronic Network Activity Information

You have the right to opt out of this "sale" or "sharing." Please see Section 9 (State-Specific Privacy Rights) and Section 10 (Your Privacy Choices).

4.3 Social Media Features

Our Site may include links to social media platforms or allow you to share content. Interacting with these features may allow the social media platform to collect information about you, governed by their own privacy policies. We are not responsible for their practices. If our Site includes forums or comment sections, information you post may be publicly visible.

4.4 Cross-Border Data Transfers

As a company operating primarily in the U.S., personal information we collect will likely be processed in the United States. If we collect personal information from individuals located in other regions (such as the European Economic Area (EEA), United Kingdom (UK), or Switzerland) or transfer personal information originating from such regions, we will ensure such transfers comply with applicable data transfer laws. This may involve relying on appropriate transfer mechanisms such as Standard Contractual Clauses as approved by relevant authorities, adequacy decisions issued for certain countries, or obtaining your explicit consent where required and appropriate.

5. Data Security

We implement and maintain reasonable organizational, technical, and physical security measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction. These measures are informed by the sensitivity of the information and the risks associated with processing. We require our service providers with access to personal information to implement comparable safeguards. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing services, satisfying legal, accounting, or reporting requirements, resolving disputes, and enforcing our agreements. Our retention periods are based on criteria such as:

• The duration of our relationship with you or your organization.
• The time needed to provide services or operate our business.
• Mandatory retention periods required by law or regulation.
• Statutes of limitation for potential legal claims.

When retention is no longer necessary, we securely delete or anonymize the personal information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies (web beacons, pixels, scripts) on our Site for various purposes:

• Essential/Strictly Necessary: Required for Site operation (e.g., navigation, security).
• Functional/Preference: Remember your choices and preferences (e.g., language).
• Performance/Analytics: Help us understand how visitors use the Site, measure effectiveness, and improve performance (e.g., Google Analytics).
• Advertising/Targeting: Used by us and advertising partners to deliver ads more relevant to your interests, based on your browsing activity.

You can manage your cookie preferences through the cookie consent banner/tool presented when you first visit our Site, or often via a "Cookie Preferences" link in the Site footer. You can also typically configure your browser settings to block or delete cookies, though this may impact Site functionality. Opting out of advertising cookies does not mean you won't see ads, just that they may be less relevant. For more details, please see our [Cookie Policy].

8. Do Not Track and Opt-Out Preference Signals

Some web browsers transmit "Do Not Track" (DNT) signals. Our Site may not currently respond to all DNT signals. However, where required by applicable law (e.g., in California, Colorado), we recognize legally recognized opt-out preference signals, such as the Global Privacy Control (GPC), as valid requests to opt out of the "sale" or "sharing" of personal information associated with that browser. Note that such signals are browser/device-specific.

9. State-Specific Privacy Rights (e.g., CA, CO, CT, VA, TX, NE, etc.)

Depending on your state of residence, you may have specific rights regarding your personal information under laws like the California Consumer Privacy Act (CCPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), Texas Data Privacy and Security Act (TDPSA), Nebraska Data Privacy Act (NDPA), and others. These rights may include:

• Right to Know/Access: Request confirmation if we process your personal information and access to the specific pieces and categories of personal information collected, sources, purposes, and categories of third parties shared with/sold to.
• Right to Correct/Rectify: Request correction of inaccurate personal information we hold about you.
• Right to Delete/Erasure: Request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, contractual necessity).
• Right to Data Portability: Receive a copy of your personal information in a portable, machine-readable format, where technically feasible.
• Right to Opt-Out of "Sale" or "Sharing": Direct us not to "sell" or "share" your personal information, particularly for targeted advertising or analytics purposes involving third-party cookies/identifiers.
• Right to Opt-Out of Targeted Advertising: Specifically opt out of processing personal information for targeted advertising.
• Right to Opt-Out of Profiling (Potentially): Opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you (applicability depends on state law and TensorPros's specific activities).
• Right to Limit Use of Sensitive Personal Information: Limit our use and disclosure of sensitive personal information to specific permitted purposes (e.g., providing requested services), if applicable under state law and if we use it for other purposes.
• Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights.
• Right to Appeal: If we deny your request, you may have the right to appeal our decision in certain states.

How to Exercise Your Rights: To exercise any applicable rights, please contact us using the methods provided in Section 13 (Contact Us). We will need to verify your identity before processing your request, which may require you to provide additional information. We will respond within the timeframes required by law. You may use an authorized agent to submit requests on your behalf, subject to verification of the agent's authority.

10. Your Privacy Choices

• Marketing Communications: You can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link in the email or by contacting us. We may still send essential service-related communications. You can manage broader communication preferences through our [Link to Preference Center, if applicable] or by contacting us.
• Cookies and Targeted Advertising: Manage cookie preferences via our cookie banner/tool or browser settings. Exercise your right to opt out of "sale/sharing" for targeted advertising via the methods in Section 9 or potentially a "Do Not Sell or Share My Personal Information" link in our Site footer.
• Push Notifications (If Applicable): If we offer mobile apps with push notifications, you can manage these through the app or device settings.

11. Links to Other Sites

Our Site may contain links to third-party websites not operated by TensorPros. This Privacy Statement does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Statement

We may update this Privacy Statement periodically. We will post the updated version on our Site and indicate the "Last Updated" date. Material changes may be communicated through the Site or via email if appropriate. Your continued interaction with our Activities after updates signifies your acknowledgment of the revised Statement.

13. Contact Information

To ask questions or comment about this Privacy Statement or our privacy practices, or if you wish to exercise your privacy rights, please contact us via the [Contact Us Page Here] or at:

You may also call us at: +1 (862) 284-1382 (Note: This is not a toll-free number).